Report on Full Inspection of HMP & YOI Grampian: 4 - 15 February 2019

Annex B: Summary Of Good Practice

Good practice 1: The court desk pre-release process was an area of good practice.

Good practice 2: HMP YOI Grampian prisoner reception had their own washing machine to wash any clothes for new admissions.  After the clothes are washed they are placed on the persons clothing rack.

Good practice 3: The response to admissions receiving a choice of meal within 24 hours was excellent, as was the access to multi-lingual menus that had clear guidance on options and nutritional value.

Good practice 4: The approach to catering for religious dietary requirements was good practice.  The boxes supplied to cater for Ramadan were excellent.  It allowed for a clear separation of foodstuffs and kept it at the appropriate temperature.

Good practice 5: HMP YOI Grampian give prisoners whose children are celebrating their birthday whilst visiting them an opportunity to bake a birthday cake in the kitchen.  Prisoners apply to the kitchen and are taken in to bake their children’s cake, which is then delivered to the visit area for the child.

Good practice 6: In Banff Hall consideration had been given to keeping people on TTM involved in a daily regime.

Good practice 7: The establishment had adopted a multi-disciplinary approach involving the analysis and understanding of subversive, aggressive or violent behaviour that included colleagues from psychology, and a Safer Prison Strategy. This approach contrasts positively with one that concentrates solely on violence reduction.

Good practice 8: Inspectors observed a multi-agency substance misuse meeting that was independently chaired by Public Health.  The discussion centred around the inclusion of HMP YOI Grampian as part of the community served by public health and how to ensure appropriate services were in place for people, both within the establishment and on release.

Good practice 9: Staff had also worked effectively in partnership with a local foodbank to support prisoners preparing for release with cooking masterclasses and recipes to produce dishes that could be created from a typical foodbank box.

Good practice 10: The PTI team had strong and effective working relationships with external partners, such as a local senior football club and a local boxing club, which supported sporting initiatives and activities for prisoners.

Good practice 11: The link with the local authority allowed quick access to such things as books with coloured filters to help those with dyslexia.  Requests and specialised resources were made available very quickly when asked for, typically within a few days.

Good practice 12: The library had a well-planned and designed HealthPoint area.

Good practice 13: The education unit staff planned a wide range of displays, promotions and events based around traditional celebrations, promotions and a calendar that takes account of wider cultural and diversity key dates.

Good practice 14: There was an effective small team of trained peer mentors within the prison who work well to assist newer prisoners in such things as basic literacy, understanding prison systems and settling in to make the best of prison opportunities.

Good practice 15: The excellent relationships and practices at HMP YOI Grampian are worthy of sharing. Specifically the provision of chaplaincy visits to individual prisoners following admission, informal fellowship time after services and the development of a quiet space for mindful reflection are to be commended.

Good practice 16: The operation of children’s visits at HMP YOI Grampian represents good practice and is worthy of sharing.

Good practice 17: The family centre at HMP YOI Grampian’s information advice and guidance service to families and their integrated working with community partners is good practice worthy of sharing.

Good practice 18: The use of ‘video visits’, supported by APEX, at a central Aberdeen location during the day.

Good practice 19: The individualised care offered to visitors including a specific example of equipment and accommodation support offered to a visiting new mother with twins is an example of good practice and worthy of recognition.

Good Practice 20: The HMP YOI Grampian Case Management Board process for short-term prisoners is worthy of sharing.

Good Practice 21: The processes used by HMP YOI Grampian to gather information on the throughcare experience of prisoners who are readmitted, and analyse data to engage in professional dialogue with partners are worthy of sharing.

Good Practice 22: The engagement of Throughcare Support Officers with the Aberdeen court process and the Judiciary is worthy of sharing.

Good practice 23: Holding multi-disciplinary pre-meet discussions within the women’s hall immediately prior to the CMB meetings ensured that pre-release planning was consistent and thorough.

Good practice 24: The Keeping it Together initiative was a very good development.

Good practice 25: A housing officer was committed to the prison for two days a week that made effective continuity for planning for prisoners’ release.

Good practice 27: A positive development in Aberdeen City was the rapid rehousing project that identified permanent housing available from the date of release.

Good practice 28: Cooking skills sessions for prisoners using menus derived from typical low cost shopping or foodbank provisions prior to release.

Good practice 29: The TSOs had positive and effective joint working relationships with community justice social workers based in the Aberdeen Sheriff Court.

Good practice 30: HMIPS commend the development of an online video so families visiting the prison for the first time are aware of how to get there and what to expect during a visit.

Good practice 31: At the time of the inspection, a new process was being introduced by the healthcare team whereby patients were given appointment cards with details of their first and follow up appointments.

Good practice 32: It was clear to inspectors that the occupational therapist was a core member of the healthcare team and integral in supporting the assessment, planning and provision of health and care needs of individual prisoners.

Good practice 33: Family members and friends were informed about and provided with Naloxone training in the family hub.

Good practice 34: Patients who were not receiving ORT therapy in the community but who requested this in the prison were assessed quickly so that ORT could be commenced promptly.

Good practice 35: The substance misuse team took a wider integrated approach to support patients and held a multi-disciplinary group weekly meeting to discuss patients care and progress. This group included a medical officer, psychologist, substance misuse team, SPS and social work.

Good practice 36: Quarterly substance misuse strategy meetings took place and were led by the public health consultant who had a special interest in substance misuse.  They also led the NHS Grampian drug-related death monthly meetings.

Good practice 37: Plans were in place to offer monthly coaching sessions to the substance misuse nursing team to support the ongoing development of psychological skills for the delivery of psychological care.

Good practice 38: A standardised discharge tool was used to share relevant information to the receiving services when the prisoner was released. A discharge pack was also given to the patient.

Good practice 39: The healthcare team comprised of an occupational therapist who was able to quickly assess whether patients required aids or adaptations to their cell.

Good practice 40: The health centre manager had introduced a named nurse model meaning each prisoner was allocated a named nurse on admission to the prison.  In the event of a prisoner making a complaint, the named nurse would discuss the complaint with the individual within five working days of the complaint being submitted, in order to seek early resolution.  Although the named nurse model was a fairly new development, inspectors observed, and were told that it had not only improved response times, but had also led to a reduction in the number of complaints and an increase in early resolution.

Good practice 41: The clinical psychologist provided clinical supervision to the mental health nurses and substance misuse nurses on a monthly basis.

Good practice 42: There was strong evidence of collaborative working with third sector organisations in relation to substance misuse services.